This Privacy Policy explains how TeleVIP ("we," "us," or "our") collects, uses, and protects your information when you use the TeleVIP application. By using TeleVIP, you agree to the practices described below.
1 Information We Collect
To provide and improve our messaging service, we may collect the following categories of information:
Information you provide
- Account information — such as your phone number and profile details (name, photo) used to set up and identify your account.
- Content you share — messages, files, and media you send through the app, which are transmitted to enable communication with your contacts.
- Contacts — if you grant permission, contact details used to help you find and connect with people you know.
Information collected automatically
- Device information — such as device model, operating system version, and app version, used for compatibility and troubleshooting.
- Usage data — basic information about how the app is used, such as feature interactions and crash reports, to improve stability and performance.
- Log data — technical logs that may include connection times and error events.
2 How We Use Information
We use the information we collect for the following purposes:
- To operate, maintain, and deliver the core messaging, calling, and file-sharing features of the app.
- To authenticate your account and keep it secure.
- To improve, personalize, and develop new features and functionality.
- To diagnose technical issues, prevent abuse, and enhance reliability.
- To communicate with you about updates, security notices, and support requests.
We do not sell your personal information to third parties, and we do not use the content of your private messages for advertising purposes.
3 Information Sharing
We share information only in limited circumstances:
- With your contacts — content you choose to send is delivered to the recipients you select.
- Service providers — trusted partners who help us operate the service (for example, hosting and infrastructure) under confidentiality obligations.
- Legal requirements — when required by applicable law, regulation, or valid legal process.
- Safety — to protect the rights, property, or safety of our users or the public.
4 Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5 Data Retention
We retain information only for as long as necessary to provide the service and fulfill the purposes described in this policy, unless a longer retention period is required by law. You may delete your account at any time, after which associated data is removed in accordance with our retention practices.
6 Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access — request a copy of the personal information we hold about you.
- Correction — update or correct inaccurate information.
- Deletion — request deletion of your account and associated data.
- Permissions — control device permissions (such as contacts, microphone, and camera) through your device settings at any time.
To exercise any of these rights, please contact us using the details below.
7 Children's Privacy
TeleVIP is not intended for children under the age required by applicable law in their region. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
8 Third-Party Services
The app may rely on third-party services for functions such as hosting, analytics, and crash reporting. These providers process information only as needed to perform their services. This policy does not cover the practices of third parties, and we encourage you to review their respective privacy policies.
TeleVIP is an independent application and is not officially affiliated with Telegram or its associated companies.
9 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the app after changes take effect constitutes acceptance of the revised policy.
10 Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us: